Windermere is an independent, not for profit community service organisation working across Victoria including key regional locations, to help those who need it most. Established in 1992, the aim remains to build stronger, connected and supported communities.
Windermere’s aim is to get in early to help children, families and individuals find the best solutions for their varied and complex issues. Support comes in many forms with a focus on intervention, prevention and education to make a difference in the areas of:
Integrated Family Services, Health & Community Services, Victims Assistance Program, Early Childhood Education and Care Services, NDIS Services, Evidence Innovation & Practice, and Trauma and Recovery Services, to respond quickly to emergencies, disasters and emergent needs.
Reporting to the Director Digital Strategy and Data Governance, the Data Governance & Knowledge Management Lead is responsible for driving and communicating data governance policies, and developing and delivering our knowledge management strategy.
This newly created 2 year position (potential for ongoing permanent employment) will form an integral part of the delivery of Windermere’s digital and data governance strategy and enterprise ICT investment and uplift.
The right candidate will have a desire to make an impact and will join Windermere at an exciting time, as we mature the digital landscape!
Why work at Windermere?
We are committed to outcome-focused care for children, families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families, Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility, support and wellbeing.
Staff Benefits - this is where we stand out from the crowd! Windermere offers staff a wide range of unique benefits beyond the salary.
Flexible Ways of Working – 2 days at home and 3 in the office
Above Award Personal Leave and 17.5% annual leave loading
Gifted days off (between Christmas and New Year)
Employee Referral Program - $500 per referral
Flexible Leave Scheme (50/52, 51/52)
Salary packaging (up to $15,900 per year + additional $2,650 meals and entertainment)
Structured performance and 1-on-1 development check-ins and secondment opportunities
Staff discount program for everyday items
Opportunities for professional development
Study Leave provisions
Rostered Days Off
9 Day Fortnight
Paid Parental Leave
Windermere care about staff and strive for continuous improvement, which is why we regularly ask our staff and consumers about what we can do better. In our staff survey from May 2024, 90% of respondents said they were "proud to work at Windermere" and 89.7% feel "we are committed to diversity, equity and inclusion".
Job Description
Now, let’s talk about this exciting opportunity!
As an experienced Data Governance & Knowledge Management Lead you will join our Digital Transformation portfolio, led by a future-focused director with high impact multi-faceted results spanning a 25 year ICT career.
You will be a highly organised, excellent communicator with independent thought and initiative. You will advise senior leaders on data related issues through various forums and one on one interactions.
You will have strong leadership skills and an appetite to control work processes from beginning to end. You will encourage fast, but carefully thought-out results. A passion for developing new ideas, systems and technology, but also analyzing and improving the existing.
Excellent analytical and technical skills are essential as you will lead the Data Analysis maturity and adoption across the organisation.
You will provide effective and high-quality support for the program of works and foster a strong data safety culture through:
Building positive key stakeholder relationships with community
Utilising your experience and strong project delivery and facilitation skills
Your knowledge and experience of data systems and reporting outcomes.
Desired Skills and Experience
Key Selection Criteria:
Relevant tertiary qualifications in computer science, information technology, data science, engineering, or MBA
Minimum of 10 years comprehensive IT function experience with the last 3 years at team leader/manager level
Experience with developing and deploying Data Governance Framework in organisation/s
Experience with data, information and records management concepts and practices (e.g. DMBoK, Five Safes, data ethics, data privacy, Victorian Protective Data Security Framework, Victorian Government Information Management Framework)
Ability to drive outcomes by influencing stakeholders
Extensive experience with knowledge management across several organisations for information ownership, centralised repositories of information, data transformation, reporting
Experience in SharePoint, OneDrive, Microsoft 365, Power BI, Salesforce and CRM
Exceptional in Microsoft Excel, PowerPoint, Word
Demonstrated knowledge of current technological trends and developments
Program Management experience and qualifications viewed favourably (MSP, PgMP, PMP, PRINCE2)
Understanding of organisational change management techniques (PROSCI etc.)
A professional and customer focused attitude with a demonstrated enthusiastic and self-motivated approach
Leadership and motivational skills, including proven capacity for operational planning and decision-making, change management and providing direction to staff and demonstrated team building skills
Well-developed Managerial, planning, organizational and communication (written and oral) skills with demonstrated capacity to lead and manage human and financial resources
Flexible approach towards working schedules and situations and commitment to work outside of core hours from time to time (remote and on-site access)
Awareness of the Not-For-profit sector and a strong support for the vision, values and mission of the organization
Ability to manage outsourced providers and consultants
Familiarisation with or an ability to gain experience in associated Windermere databases
Willingness to promote and support practices that are inclusive, culturally responsive, safe and accessible.
Current Victorian Drivers’ Licence
Willingness to undertake relevant pre-employment screening and checks - including NDIS worker screening check , Police Check, Pre-Employment Medical and Working with Children's check.
Right to Work in Australia e.g. Australian Citizen, Permanent Resident or Visa holder with full working rights
If this job excites you, then click the “Apply” button to view the detailed Position Description and submit your application. Please also ensure you address the Key Selection Criteria in your application letter.
If you require any specific access adjustments or support within the Windermere recruitment, interview or onboarding process please contact our Talent Acquisition Specialist via phone +613 8794 1311 or email opportunities@windermere.org.au
Windermere is committed to creating equitable environments for consumers and employees, this by building diverse and inclusive services and wor spaces, where all peoples from Aboriginal & Torres Strait Islander, CALD, LGBTIQ+ Communities and those living with disability will know and feel accepted, affirmed, safe and celebrated. Windermere is delivering this through the continued development and implementation of our Welcoming and Inclusion Strategy as we seek to provide a diverse workforce at all levels.